Checking admin session…
Enter your staff account to review and manage customer applications.
Access is limited to authorized staff. All decision actions are recorded.
You must change your temporary password before using the admin portal.
Review identity card and face recordings, and payslips before recording a decision.
Loading applications…
| Customer | Reference | Amount | Identity verification | Status | Submitted | Actions |
|---|
Loading customer list…
Customer applications will appear here after submission.
View verified customers from OTP onward, including unfinished registrations and application history.
Loading clients…
| Client | Intended amount | Phone / email | Acquisition source | Approved / disapproved | Active / overdue / bad debt | Created time Sorted newest first | Last activity | Actions |
|---|
Loading client directory…
Clients will appear as soon as their mobile number passes OTP verification.
View customers who started an application but have not submitted it.
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| Client | Verified contact | Stopped at | Progress | Status | Last activity | Actions |
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Incomplete customer applications will appear here.
View active, overdue, settled and bad-debt loan accounts.
Loading loans…
| Loan / client | Principal | Total due | Received | Outstanding | Due date | Status | Actions |
|---|
Loading loan accounts…
Activated approved loans will appear here.
Work overdue and upcoming accounts using the latest ledger balance.
Loading collection queue…
| Loan / client | Due date | Aging | Outstanding | Collector | Next action | Status | Actions |
|---|
Loading collection queue…
Accounts matching the selected filters will appear here.
Upcoming repayment dates and amounts to collect, ordered by date.
Payouts and customer messages are not recorded in this table.
Loading future collections…
| Client / loan | Collection date | Days remaining | Amount to collect | Owner | Status | Actions |
|---|
Loading collection schedule…
Future repayment schedules will appear after an approved loan is created.
Current principal, interest, fees, receipts, write-offs and outstanding balances by loan.
Loading receivables…
| Loan / client | Principal | Interest | Fees | Received | Written off | Outstanding | Net receivable | Status | Actions |
|---|
Loading receivable balances…
Loan balances matching the filters will appear here.
Daily applications, loan releases, collections and bad debt in Malaysia time.
| Date | New applications | Payments released | Released amount | Payments collected | Collected amount | Pending collections | Pending amount | New bad debts | Bad-debt amount | Revenue |
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Loading report…
Compare affiliate results or expand the report by individual affiliate link.
| Affiliate / link | Registrations | Applications | Loans released | Released amount | Payments collected | Collected amount | Bad debt | Bad-debt amount | Revenue |
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Create affiliate logins and manage multiple tracking links for each affiliate.
Every new affiliate receives one default link.
| Affiliate | Status | Links | Registrations | Applications | Released |
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Review recorded staff, customer and system actions. Sensitive secrets are automatically redacted.
| Date and time | Actor | Action | Entity | Recorded details |
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Every repayment and reversal is retained in the audit ledger.
Loading repayments…
| Date | Loan / client | Type | Amount | Method | Reference | Recorded by | Actions |
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Loading repayment ledger…
Recorded payments and reversals will appear here.
Review flagged accounts and controlled write-off history.
Bad-debt and write-off actions require explicit permission, a reason and a complete audit trail.
Loading bad-debt accounts…
| Loan / client | Principal | Received | Written off | Outstanding | Due date | Status | Actions |
|---|
Loading bad-debt accounts…
Loans classified as bad debt will appear here.
Review scheduled WhatsApp, SMS and email messages that have not yet been sent.
Loading future messages…
Loading message schedule…
Scheduled repayment reminders will appear here before they are sent.
Review customer messages and their delivery outcomes.
Loading message history…
| Sent at | Client / loan | Template | Channel | Recipient | Status | Provider reference |
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Loading message history…
Delivery attempts matching the filters will appear here.
Manage multilingual WhatsApp, SMS and email content.
Loading templates…
| Name | Channel | Language | Preview | Status | Updated | Actions |
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Loading template library…
Create a template or clear the selected filters.
Manage staff accounts and roles according to the authorization hierarchy.
Can assign Admin, Manager, Operator or Collector to Managers, Operators and Collectors.
Can change Operators and Collectors between the Operator and Collector roles.
Loading users…
| User | Username | Role | Status | Last login | Actions |
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Loading staff accounts…
Create a staff user or clear the current filters.
Configure separate view and edit access for each portal module.
No unsaved changes
Permission changes are recorded in the audit trail.
Manage SMS suppliers, loan policies, payment settings and operational safeguards.
Loading loan settings…
Authorised users will see protected details immediately. This does not grant new permissions.
Configure first-party IP and device checks. VPN, OTP-volume, and bot-behaviour scoring are not used.
When an approved amount differs from the amount requested, the customer must accept the revised offer and terms before payout.
Customer acceptance is not requiredA reduced offer can move to payout without a second customer acceptance. Final terms are still recorded in the audit trail.
Choose whether staff must enter a note when approving an application.
Choose whether staff must enter a reason before releasing funds.
When required, approval is blocked until front-ID, back-ID, and face recordings are reviewable.
Identity safeguard disabledStaff can approve applications without complete identity recordings.
Keep this optional while the customer application does not collect a payslip.
These limits control the customer loan slider, quote validation, and the amount an administrator can approve.
Select the provider used when customers repay loans. Provider availability is checked without creating a transaction.
Choose independent primary and backup suppliers for OTP and customer notifications. Credentials are encrypted and never displayed after saving.
You can view this policy. Only an administrator with edit permission can change it.
Manage OTP behavior and technical-review bypasses. Every change requires a reason and is recorded in the audit trail.
When an ID or face bypass is enabled, recordings are still submitted for human review. Applications are not approved automatically.
Loading test mode settings…
Use the prototype OTP code for testing. Turn this off only after a real SMS provider is configured.
Skip CAPTCHA during controlled tests. OTP request rate limits remain active.
Allow applications to continue when face matching fails or no score can be produced, provided all three videos are readable for officer review.
Skip card-shape detection and other ID checks when both ID videos are readable. The original videos are still submitted for officer review.
Use the simulated payout gateway until a real provider is connected.
Choose the result returned for every simulated payout.
Simulate the customer-facing bank payment gateway.
Choose the result returned when a customer clicks Pay now.
Your account has read-only access. Only administrators with test-setting permission can change these switches.